Frequently Asked Questions

• Lubricating Oils – Engine oils, hydraulic oils, gear oils, cutting oils
• Industrial Solvents – Thinner, acetone, MEK, toluene, xylene
• Base Oils – SN150, SN500, bright stock
• Specialty Chemicals – Additives, corrosion inhibitors, degreasing agents
• Industrial Greases – Lithium, calcium, and graphite-based greases
• Petroleum Products – White oil, paraffin wax, petroleum jelly
• Fuel & Lubricant Additives – Viscosity modifiers, pour point depressants

• Manufacturing – CNC machining, metal fabrication, tooling
• Automotive – OEMs, service centers, fleet operators
• Construction – Heavy machinery lubrication and maintenance
• Agriculture – Farm equipment lubrication and fuel additives
• Pharmaceuticals – White oil, liquid paraffin, specialty solvents
• Textiles – Spinning oils, lubricants for textile machinery
• Paints & Coatings – Industrial solvents and thinners

• Source products from ISO-certified and reputed manufacturers
• Every batch undergoes quality testing and verification
• Products comply with BIS, IS, and international standards where applicable
• Proper storage and handling protocols in our warehouse
• Certificate of Analysis (COA) and Material Safety Data Sheet (MSDS) provided on request
• Transparent traceability from manufacturer to end customer

• Product identification and composition
• Hazard identification and safety precautions
• First aid measures and firefighting guidelines
• Handling, storage, and disposal instructions
• Exposure control and personal protection details
• Transport and regulatory information

Contact our team at petrochemicalssp@gmail.com to request MSDS for any product.

• Custom Blending: Tailored lubricant and chemical formulations to meet your specific process requirements
• Private Labeling: Products packaged and labeled under your brand name
• Specialized Grades: Custom viscosity grades, additive packages, and specialty blends

Minimum order quantities apply. Contact our technical team to discuss your specific requirements.

• Small Packs: 500ml, 1L, 2L, 5L cans/bottles
• Medium Packs: 10L, 20L jerry cans and buckets
• Drums: 50L, 100L, 210L (standard barrel)
• Bulk Supply: Tanker loads for large-volume requirements
• IBC Containers: 1000L intermediate bulk containers

Packaging availability varies by product. Contact us for specific product packaging details.

1. Phone: Call us at +91 88304 64377 to discuss requirements and get a quotation
2. Email: Send your requirement list to petrochemicalssp@gmail.com
3. Website: Use our contact form or product enquiry form on the website
4. Walk-in: Visit our office at Shivane, Pune for in-person consultation

Once your order is confirmed and payment received, we process and dispatch within the agreed timeline.

• Lubricating Oils: Typically 20 litres (1 jerry can) minimum
• Industrial Solvents: 50 litres minimum or 1 drum
• Base Oils: 210 litres (1 barrel) minimum
• Specialty Chemicals: Varies by product, starting from 5 kg/litres
• Greases: Starting from 1 kg bucket

For bulk orders, we offer attractive volume-based pricing. Contact us for specific MOQ details.

• Pune City: Same day to next day delivery for in-stock items
• Pune Region (PCMC, Pimpri-Chinchwad): 1-2 business days
• Maharashtra: 2-4 business days
• Pan-India: 5-7 business days (depending on location)
• Bulk/Tanker Orders: As per mutually agreed schedule

Delivery timelines depend on product availability and order volume. We strive for on-time delivery with every order.

• Maharashtra: Pune, Mumbai, Nashik, Aurangabad, Nagpur, Kolhapur
• Western India: Gujarat, Rajasthan, Goa
• Southern India: Karnataka, Tamil Nadu, Andhra Pradesh, Telangana
• Northern India: Delhi NCR, Haryana, Uttar Pradesh

We use trusted logistics partners for safe and timely transportation of chemical products, complying with all hazardous goods transport regulations.

• Phone: Call +91 88304 64377 for instant pricing
• Email: Send product requirements to petrochemicalssp@gmail.com
• Website: Fill out the enquiry form on any product page

Please provide product name, required grade/specification, quantity, and delivery location for an accurate quote. Prices may vary based on market conditions, quantity, and delivery location.

• Bank Transfer (NEFT/RTGS/IMPS): Preferred for bulk orders
• UPI: Google Pay, PhonePe, Paytm
• Cheque: Payable to "SP Petrochemicals"
• Cash: For walk-in purchases (within applicable limits)
• Credit Terms: Available for regular customers with approved credit limits

All invoices include 18% GST. We provide proper GST tax invoices for every transaction.

• New Customers: Initial orders on advance payment or COD basis
• Regular Customers: Credit period of 15-30 days after credit evaluation
• Bulk Buyers: Customized credit terms based on order volume and payment history

Credit approval requires submission of business documents (GST certificate, PAN, trade references). Contact our team to apply for a credit account.

• Application-specific product recommendations
• Grade and viscosity selection based on your machinery and operating conditions
• Equivalent or alternative product suggestions
• Performance comparison between different grades
• On-site consultation for industrial clients

Call us at +91 88304 64377 or email your requirements to get expert product recommendations.

• Application: Hydraulic systems, gearboxes, bearings, compressors, etc.
• Operating Temperature: Ambient and operating temperature range
• Load & Speed: Equipment operating load and RPM
• Viscosity Grade: As recommended by the equipment manufacturer (OEM)
• Environment: Indoor/outdoor, dusty, wet, or corrosive conditions
• Compatibility: Seal compatibility and existing lubricant compatibility

Our technical team can help analyze your requirements and recommend the most suitable lubricant for optimal performance and equipment life.

• Store in cool, dry, well-ventilated areas away from direct sunlight
• Keep containers tightly sealed when not in use
• Maintain safe distance from heat sources, sparks, and open flames
• Use appropriate secondary containment (spill trays/bunds)
• Store incompatible chemicals separately as per MSDS guidelines
• Maintain proper labeling and FIFO (First In, First Out) rotation
• Ensure fire extinguishers and spill kits are readily available
• Train staff on safe handling and emergency procedures

Always refer to the product-specific MSDS for detailed storage instructions. We're happy to provide storage guidance for your specific products.